top of page

PRIVACY POLICY

Privacy Policy - the basics 

This Privacy Policy describes how Zipcartz collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our site.

​

1. What Information We Collect

We collect various types of information to provide and improve our Services, including:

A. Information You Directly Submit

  • Contact Information: Name, billing address, shipping address, email address, and phone number.

  • Payment Information: Payment details (though we typically use third-party payment processors like Shopify Payments, PayPal, etc., who handle and process this information securely).

  • Account Information: Username, password, and purchase history.

B. Information Collected Automatically (Cookies and Tracking)

When you access the Site, we automatically collect certain information about your device and interaction with the Site ("Usage Data"):

  • Device Information: IP address, web browser type, time zone, and some of the cookies that are installed on your device.

  • Usage Information: Individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site.

C. Information from Third Parties

We may receive information about you from third parties, such as our partners, or from services that process payments.

2. How We Use Your Personal Information

We use your personal information for the following purposes:

  • Providing Products and Services: To process your orders, fulfill your purchases, handle returns/exchanges, and manage your account.

  • Communication: To communicate with you about your order, products, services, and promotional offers (if you have opted in).

  • Security and Fraud Prevention: To screen for potential risk and fraud, and to generally improve and optimize our Site (e.g., by generating analytics about how our customers browse and interact with the Site).

  • Marketing and Advertising: To provide you with targeted advertisements or marketing communications we believe may be of interest to you.

3. Sharing Your Personal Information

We share your personal information with service providers to help us operate our business and fulfill our contracts with you.

  • Service Providers: We use third parties to support our services, such as:

    • Payment Processors to process secure transactions.

    • Shipping Carriers to deliver your orders.

    • Marketing Partners for advertising and analytics.

  • Legal Compliance: We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. Your Rights

Depending on your location, you may have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

5. Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use various cookies, including functional, performance, advertising, and social media or content cookies.

6. Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on the Site.

7. Contact Information

If you have questions about our privacy practices, or if you would like to make a complaint, please contact us by e-mail at [Your Customer Service Email] or by mail using the details provided below:

Company Name : Zipcartz

Contact person Name :  Ipsita Chowdhury

Contact number :  +91 9051183063

Email ID :  care.zipcartz@outlook.com

Business PAN :  AWWPC9229P

GST No :  19AWWPC9229P1ZF

​

​

bottom of page